Privacy Policy

Infrasys Digital PLT Last updated: 10/06/2026

Infrasys Digital PLT (“Infrasys,” “we,” “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This policy explains what information we collect through this website (infrasys.com.my), how we use it, and your rights.

1. Information We Collect

Information you provide. When you submit our contact form, we collect: your full name, company name, email address, phone number, enquiry type, and the contents of your message.

Information collected automatically. Like most websites, our hosting and security providers may automatically log technical data such as your IP address, browser type, device information, and pages visited. Our website uses Cloudflare for security and performance, including Cloudflare Turnstile to protect our forms from automated spam; Turnstile may process limited device and interaction data to verify you are a human visitor.

Cookies. This website may use cookies and similar technologies necessary for site functionality, security, and basic analytics. You can control cookies through your browser settings; disabling them may affect parts of the site.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry and communicate with you about our services;
  • Prepare proposals or consultations you have requested;
  • Maintain the security and performance of our website;
  • Comply with legal obligations.

We do not sell your personal data, and we do not use your contact details for unsolicited marketing without your consent.

3. How Enquiries Are Handled

Contact form submissions are delivered by email to our enquiry mailbox (enquiry@infrasys.com.my) and handled by our team for the purpose of responding to you. Please avoid including sensitive personal information in your message that is not necessary for your enquiry.

4. Disclosure of Your Information

We may share your information only with:

  • Service providers who support our website and email infrastructure (e.g., hosting and Cloudflare), strictly for the purposes described above;
  • Professional advisers or authorities where required by law.

Some service providers may process data outside Malaysia. Where this occurs, we take reasonable steps to ensure your data remains protected to a standard consistent with the PDPA.

5. Data Retention

We retain enquiry correspondence for as long as needed to handle your enquiry and any resulting business relationship, or as required by law, after which it is deleted or anonymised.

6. Security

We apply reasonable technical and organisational measures to protect your personal data, including SSL/TLS encryption on this website and spam protection on our forms. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under the PDPA, you have the right to:

  • Request access to the personal data we hold about you;
  • Request correction of inaccurate or incomplete data;
  • Withdraw consent to processing (which may limit our ability to respond to your enquiry);
  • Limit the processing of your personal data, including for direct marketing.

To exercise any of these rights, contact us using the details below.

8. Third-Party Links

This website may contain links to external websites (for example, technology vendors). We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be published on this page with the date of the most recent revision.

10. Contact Us

For any questions about this policy or your personal data:

Infrasys Digital PLT A4-2-7 (#358), Solaris Dutamas, No. 1, Jalan Dutamas 1, 50480 Kuala Lumpur, Malaysia
Email: enquiry@infrasys.com.my

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